Unlocking Internal Expertise: How Shopify Enables Anyone To Become a Subject Matter Expert
We’re happy to share what other innovative companies have learned while creating their programs – so you can start your own program too! Join Shopify as they show you how to implement best practices and ensure your program has maximum impact.
Here’s what Shopify will cover in this talk:
Why Shopify Created Their Workshop Series
They wanted to take advantage of the wealth of knowledge held within their team by leveraging their internal Subject Matter Experts (SMEs) as content creators and facilitators for a series of workshops.
Developing and Iterating the Process
The L&D team worked tirelessly to refine and perfect our process, exploring various techniques for crafting high-quality workshops that delivered value to participants. We’ll share all of the successes (as well as any missteps!) they encountered along the way.
Measuring Success
We’ll look at the positive outcomes of our project, including data-driven metrics collected during the workshops and participant feedback.